The Summit in Japan is the most important annual gathering of business and IT professionals focusing on customer initiatives. Gartner Customer 360 Summit Japan 2017 is the place to discover the latest research and practical advice to help you maximize the value of your customer strategy.
In our careers, companies and customer interactions, we all encounter “defining moments”: events that shake up the status quo, bring major change, risk and opportunity.
The digital revolution is increasing the frequency of these defining moments and their impact is profound. At this Summit we will examine various types of defining moments to help you create new insight, transform your customer experiences and drive growth.
Date and time
February 21
-
February 21
Ended
Location
Tokyo
Gartner Customer 360 Summit