Our client was one of the largest utility companies in Africa, providing electricity for private households and local businesses. With the growing number of power connections and new customers, the company’s profits did not see the expected raise due to outdated analog meters.The company turned to us for Digital Transformation assistance. After analyzing the African utility market and evaluating business strength and weaknesses, we identified the bottlenecks and offered a simple and elegant solution - a mobile application to expedite the inspectors’ work and prevent fraud. The initial Digital Transformation costs were kept at a minimum, since the application was supposed to work with old analog meters.
