Client:Proper is a new communications platform created to reinvent rental property management and make it much more streamlined.Challenge:The main challenge was to unite three parties, each having its own unique role and thus a set of functions they would use to fulfill their specific goals.All these functions took iterations upon iterations to come up with a viable UX and UI which pushed our designers and product managers to think far out of the box.Solution:We have delivered a fluid mobile app that makes tenant/landlord relationship much less complicated.We've prepared native versions for Android and iOS which make all in-app actions extra smooth.We designed and built 3 separate roles within the app:Tenants:Taking images and sending maintenance requests to their landlordsTalking to contractors and landlords directly from a single hubTracking the job progress and discussing it on the flyLandlords:Sending maintenance requests with attachments to contractorsStaying up to date with the progress – no need for phone call follow-upsSupervising multiple maintenance requests across multiple property locationsSelecting and adding contractors to a unified databaseProcessing invoices upon completed work ordersContractors:Managing their work with efficiency by talking to the tenants and landlords directlyUpdating work progress via file sharing and corroborating completed work with imagesItemizing expenses and issuing invoices with email confirmations upon job completion
