CHALLENGE:The client was already offering iOS and Android mobile applications to travelers who were planning their family holidays, business trips or getaways with friends. The apps offered a personalized experience that guided users through the booking process and secure and transparent payment options.But there’s always room for improvement, so the client decided to enhance the existing applications to allow users to get through the flight booking processes within one minute. The larger goal was to build a scalable, maintainable and reusable travel solution.TASK:Lemapp was chosen through a multi-tier tender process. The client paid careful attention to the previous experience and successful mobile projects we delivered for the Travel industry. The ability to start working just a few days after signing the contract was also critical.Lemapp’s team did everything, from setting up the applications’ fundamental structure to publishing thoroughly tested and integrated apps to marketplaces. Our tasks also involved:splitting the functionality into logical blockssupporting existing featuresbuilding new featuresmigrating to new APIsredesigning the appsimproving performancecollaborating with the product team and different development sub-teamssupport during peak loadsRESULTS: together with the client’s team, Lemapp developed new mobile application and enhanced tools for planning and booking trips. Thanks to the work we’ve done, the iOS and Android app users could:Browse and filter over 1.5 million hotels and thousands of flights at the best pricesAccess a personal account management system and track bookingsAddress 24/7 customer supportEnjoy instant and secure payment methods: full payment, partial payment, the “Pay Later” function and via the bonus programAccess exclusive deals thanks to various loyalty programs.
