A U.S.-based high-tech company specializing in software solutions for managing security threats, asset tracking, and health monitoring across diverse locations sought expert assistance to create a custom, cloud-based security and incident monitoring solution for airports. The planned platform was to enhance security by improving incident response times and efficiently investigating potential security threats, relying solely on existing airport hardware infrastructure.Challenges: The primary challenge was to develop a trustworthy security solution without additional hardware sensors or devices. Airports already possess a complex array of hardware, and the solution had to seamlessly integrate with existing infrastructure. This required innovative thinking to utilize available resources such as Wi-Fi hotspots, routers, and security cameras for accurate location tracking and incident investigation. Ensuring the solution's effectiveness while minimizing disruptions and additional costs was crucial.Solution: LeverX developed a comprehensive security portal tailored for airports, enabling authorized personnel to track facility visitors, define security zones, and investigate incidents efficiently. The solution employs custom triangulation algorithms and proprietary router APIs to track devices by their MAC addresses, ensuring accurate visitor tracking. It integrates seamlessly with airport hardware, allowing for real-time retracing of visitor routes, mapping routes to camera footage, and smooth camera switching during monitoring. The platform includes security notifications and alerts, a web-based portal for administrative staff, and an iPad-native app for on-the-go security personnel.Results: Implementing the LeverX security solution resulted in significantly enhanced airport security operations. Incident response times improved due to real-time tracking and efficient route retracing. The seamless integration with existing hardware minimized additional costs and disruptions. Security personnel could monitor and investigate incidents more effectively, with the ability to switch between camera feeds effortlessly and receive timely notifications. The comprehensive web and mobile platform ensured that administrative and on-field security staff could perform their duties with increased accuracy and efficiency, ultimately leading to a safer airport environment.
