The client is a global wine discovery and marketplace platform. They created a membership-based wine community to unite wine enthusiasts, share knowledge, and assist in creating unique wine collections.The client decided to develop a Conversational Agent who would assist wine collectors by answering questions about different wines in their storage (cellar) and their characteristics. Additionally, the Agent can answer general questions about the wine industry and all wine varieties. The final solution would be feasible in Metaverse, with a virtual consultant available through the company\'s VR add-on.A system has been developed leveraging API-based LLMs. OpenAI GPT-3.5 and a set of customized models for question classification, embedding creation, and named entity extraction power the solution. Milvus served as the vector database for knowledge storage. This tech stack combination built up the search engine and made the agent interactive.
