The customer: The customer is a European airport that serves 36 worldwide destinations. At the moment, 26 airlines operate their year-round and seasonal routes at the airport. Established in 1936, the airhub's major facilities now include a passenger terminal with 14 gates, 5 taxiways, 4 cargo terminals, and an aviation museum.The goal: Initially, the airport was built to receive 2.6 million people maximum annually. When the customer turned to Altoros, the passenger flow reached nearly 3.3 million per year, causing capacity issues. To improve traffic management, the customer needed to understand how much time passengers spend in a security zone and passport control. Collaborating with Altoros, the customer wanted to develop a solution for real-time monitoring and passenger traffic analysis in the busiest airport zone—security check.As a result, cooperating with Altoros, the customer enabled real-time monitoring and analysis of passenger flow at the airport with 3.3-million traffic per year. With high accuracy of analysis, it became possible to distinguish personnel and passersby from passengers. Now, the airport can also share the results of analytics with their security service partner to come up with informed operational and staffing plans.
